· Austin Beck
Insurance claims, referrals, supplier prices and the assistant
- Track an insurance claim on the job: RCV, ACV, depreciation, the deductible and supplements, with an invoice made straight from the claim.
- A Claims report shows every open claim, how long it has been with the carrier, and the money still to come, including held-back depreciation.
- A referral program: every customer gets a referral code, friends sign up on a public form, and you track each reward from earned to handed over.
- Import a supplier’s price list, review the cost changes before they reach your prices, and keep your margin when costs move.
- Each company can text from its own number, set up in Settings.
- Send “Crew is on the way” with an arrival time, and photo updates, to the homeowner from the job or the crew’s phone.
- The job page is now the complete record: everything on the job in one strip, a timeline of every event, and a History of every change.
- The customer page adds up every job, with one timeline across all of them.
- Star the pages, records and saved views you use most to keep them at the top of your sidebar.
- The Fieldplate assistant finds and changes things for you in plain words, and shows each change before it makes it.
- New photos get suggested tags for the phase and any damage, with Apply or Dismiss, and photo reports can group by phase.
- Mark a photo private so the homeowner never sees it.